استقصاء مدى رضا العملاء

عملائنا الاعزاء

شكرا لمنحنا فرصة خدمتكم
نقدر زيارتكم لنا و نتمنى أن تكون خدماتنا حازت على رضاكم و يسعدنا مشاركتكم في تقييم مستوى الخدمة المقدمة عن طريق الاجابة على الاستبيان التالى

In general, how do you rate the level of service provided to you by Mustafa Kamel Laboratories?

bad
Acceptable
Excellent

Easy access to the laboratory location?

difficult
neutral
easy

How satisfied are you with our service prices?

Not suitable
Normal
good

How satisfied are you with the laboratory working hours?

Satisfied
not satisfied

How would you rate your experience with the reception department?

Welcome upon arrival

Answering inquiries

Explanation of the different packages

Explain how to register

Explain payment methods

Explanation of how to receive results

Speed of service at reception

How do you evaluate the sampling experience?

Welcome and communication

Evaluation of waiting time before sample collection

Explain the method of taking samples

Ensure data consistency before sample collection

First time sample collection

Causing pain when taking the sample

Bathroom cleanliness rating

Evaluation of the cleanliness level of sampling rooms

Receive results?

I received the results on time.

Explanation of results from the laboratory doctor

Do you have any feedback to improve our services in the future?

Would you like us to contact you regarding your review? Please provide us with your mobile number?

استقصاء مدى رضا العملاء

How would you rate your experience with the reception department?

How do you evaluate the sampling experience?

Receive results?

To submit a complaint or suggestion, please send the complaint through the link https://forms.gle/zJbyqrwm7EuhZfMd9

To serve you faster, you can contact us at 16461 (from outside Egypt 0020216462) and our customer service staff will serve you better.